Shipping policy

📦 Shipping Policy

We currently ship within the United Kingdom only. All orders are processed Monday through Friday (excluding bank holidays). Below are our available shipping options:

🚚 Standard Delivery

  • Timeframe: 3 to 5 working days

  • Cost: Free on all orders

⚡ Express Delivery

  • Timeframe: 1 to 3 working days

  • Cost: £1.99

📦 Order Processing Time

All orders are processed within 1 working day. You will receive a confirmation email with tracking details once your order has been dispatched.

🔍 Tracking Information

You will receive a tracking number via email once your order has been shipped. Please allow up to 24 hours for the tracking information to update.

📬 Delivery Notes

  • Working days are Monday to Friday, excluding public holidays.

  • Please ensure your shipping address is correct at checkout. We are not responsible for undelivered packages due to incorrect address input.

❓ Questions

If you have any questions about your delivery or need assistance with tracking, please contact us at patpet1203@outlook.com.